Privacy policy




The purpose of this policy is to define the various rules applicable to the collection of personal information by our company.



The rules described in this policy apply to all individuals consulting the website, communicating, or using the services of our company.



In the course of our activities, we may process different types of personal information including the information listed below:

  • Contact details, such as your name, address, email address, and phone number, your banking details;
  • Information regarding products or services, such as information about the Services we have provided to you;
  • Information collected automatically during the use of the website and our Services, including: [...];
  • Billing-related information and financial information, such as a billing address, information about a bank account, or payment data;
  • Information related to services, such as details about services we have provided to you;
  • Recruitment-related information, such as a resume, information about education and professional background, details regarding professional affiliations, and other information relevant to potential recruitment;
  • Any other personal information provided. Please note that if you provide us with personal information about other individuals (such as your clients, administrators, executives, shareholders, or ultimate owners), you must ensure that you have duly informed them that you are providing us with their information and have obtained their consent to such disclosure of information.

We consider any information that concerns you and allows you to be identified directly or indirectly as "personal information."


To the extent that your personal information is inaccurate, incomplete, or outdated, please contact us at /



When you use the online service application system, we collect the following information:

  • Your name, phone number, street address, and email address;
  • Your IP address, date and time of connection, actions you take within the system, and information contained in the documents you submit.



When you call us, we collect certain personal information in order to provide you with services. We collect the following personal information related to call history:

  • Date and time of the call;
  • Chosen language;
  • Call duration.



To help operate, protect, and optimize our website, we use cookies and tracking technologies. Cookies are small text files that are stored on your device or browser. They allow us to collect certain information during your visit to the website, including your preferred language, the type and version of your browser, the type of device you are using, and your device's unique identifier.


While some of the cookies we use are deleted after the end of your browser session, others are retained on your device or browser to allow us to recognize your browser during your next visit to the website. The data collected through these cookies is not intended to identify you. They are used to ensure the functioning of the website, improve user browsing experience, and provide certain data that helps us better understand traffic and interactions on our website. Cookies do not cause any harm to your device and cannot be used to extract your personal information.


You can configure your browser to be informed about the placement of cookies during your visit to the website, so that you can decide, in each case, whether to accept or refuse the use of certain or all cookies. Please note that disabling cookies in your browser may affect your browsing experience on the website and prevent you from using some of its features.



By using our websites, by transmitting your personal information by email, you consent to this privacy policy and the collection and processing of your personal information in accordance with the privacy policy.


You can withdraw your consent at any time, upon reasonable notice. Please note that if you choose to withdraw your consent to the collection, use, or disclosure of your personal information, certain features of our website may no longer be accessible to you, or we may not be able to offer you certain services.


In any case, we may need to retain certain personal information to comply with our obligations imposed by law.


When we collect, use, and disclose your personal information, we always do so for specific purposes. Your consent is valid for the duration necessary to achieve these purposes. We may then retain your personal information for the time necessary to fulfill our retention obligations described in the law and in our retention schedule.


We always respect the purposes for which we have collected your personal information. If we wish to use or disclose your personal information for other purposes, we will ask for your consent, except where permitted by law.



Personal information collected by our company is used for legitimate and lawful purposes, namely the efficient administration of our business and the provision of services.


The collected personal information is useful for:

  • Operating, maintaining, monitoring, developing, improving, and offering all functionalities of the website;
  • Providing you with services;
  • Fulfilling our contractual obligations to you;
  • Sending you messages, updates, security alerts;
  • Marketing and business development purposes, if you have previously consented to the processing of your personal information for these purposes;
  • Collecting feedback and comments regarding our services;
  • Conducting research, analysis, and statistics related to our company and services;
  • For any other purpose permitted or required by law.




We may disclose your personal information to other individuals or organizations if it is necessary to achieve the purposes described in this policy or if the law permits us to do so. The type of information disclosed depends on your situation.


We do not sell, trade, or otherwise disclose your Personal Information to third parties.


We may disclose your personal information to the following individuals and organizations:

  • Third-party service providers and/or service providers who provide us with website services, application development, hosting, maintenance, and other technological services. Other third-party service providers assist us in human resources management and marketing activities. These third parties may have access to personal information or process it as part of the services they provide to us. We limit the information we provide to these service providers to only the information that is reasonably necessary for them to perform their functions, and the contracts we have entered into with these service providers require them to maintain the confidentiality of this information;
  • Government authorities and law enforcement agencies when applicable laws require it. Specifically, we may disclose personal information and other information if we are required to do so under the laws or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order or subpoena, or government search warrant, or otherwise to collaborate with such government authorities and law enforcement agencies;
  • The acquirer, successor, or assignee in connection with any merger, acquisition, borrowing financing, sale of assets, or similar transaction, as well as in the event of insolvency, bankruptcy, or receivership providing for the transfer, to one or more third parties, of personal information as a commercial asset;

We will use personal information solely for the purpose of achieving the main objective and legitimate purpose for which it was collected, or for purposes compatible with this main objective.



We will retain your personal information for as long as it is necessary for the purposes for which it was collected, subject to legislative and professional requirements regarding the retention of certain types of information.


For example only, here are the recommended retention periods for certain personal information:


A litigious or judiciable file and/or likely to be so7 years or until final judgment and after the appeal period
A file related to an insurance claim or claim7 years or until final judgment and after the appeal period (in case of dispute)
Communication7 years



We follow generally applied and recognized standards to ensure the protection of personal information. We maintain physical, organizational, contractual, and technological security measures to protect your information against accidental or non-compliant destruction under the law, accidental loss, alteration, disclosure, or unauthorized access, misuse, or any other illegal form of processing of personal information in our possession. We take measures to ensure that only authorized persons who need to know the personal information, or whose functions reasonably require them to know, have access to it. Third parties to whom personal information is disclosed must comply with the security measures we have established.


Example of measures in place:

  • Physical measures, such as locked premises;
  • Technological measures, such as secure servers;

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee or warrant the security of the information you transmit to us or provide to us, and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, altered, or destroyed due to the breach of our physical, technical, or administrative protection measures. If you have reason to believe that personal information has been compromised, please contact us at the contact information provided below.



Personal information is securely destroyed as soon as the purpose for which it was collected is achieved, subject to the period provided for by law or by a retention schedule established by government regulation;



You have rights related to your personal information. You can ask us:

  • To access it;
  • To correct or update it.

Here are the processing steps for a request:

  • You must send a written request to the person responsible for access and protection of personal information. You will find their contact information at the end of this policy;
  • We will process your request within 30 days of receiving it;
  • You will receive our response in writing.



We have appointed a person responsible for the protection of personal information. This person ensures that we comply with the rules described in this policy and in the law. You can contact our responsible person for the protection of personal information at the following coordinates:



1175, Bernard Avenue, Suite 301

Outremont (Qc)  H2V 1V5

Telephone: (514) 277-1175 extension 223

Fax: (514) 277-1172

Email: /



We reserve the right to modify this policy at any time. Any changes to the policy will take effect when we publish its revised version on our website. By continuing to interact with us after the publication of the modified version of the policy, you accept the changes made to it. We therefore invite you to review this policy regularly to stay informed about how we process your personal information. The date at the bottom of the policy indicates the date of its last revision.


This policy takes effect on

Update: March 27, 2024